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|a Forsyth, Patrick.
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|a Managing in the discomfort zone :
|b how to deal with sensitive, difficult and unpleasant situations /
|c Patrick Forsyth.
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|a Singapore :
|b Marshall Cavendish Business,
|c 2012.
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|a 1 online resource (117 pages).
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|a Business solutions
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|a Cover; Title; Copyright; Contents; Foreword; Preface; Introduction; 1 Managers are Human Too; 2 Issues to Address; 3 Planning to Change; Afterword; Acknowledgements; About the Author
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|a Why is it that effective action is so often difficult to take? How do you make it work when you do take it? Human nature tends to make action difficult - or make it more likely to be delayed or be done half-heartedly (with subsequent negative impact on results). There are so many unpleasant issues to be faced, such as firing people or dealing with poor or unacceptable behaviour and performance; tackling sensitive issues such as bullying and discrimination; and handling awkward or embarrassing situations like networking or prospecting. Too often, managers and others find themselves in the 'disc.
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|a Work environment.
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|i Print version:
|a Forsyth, Patrick.
|t Managing in the discomfort zone.
|d Singapore : Marshall Cavendish Business, 2012
|z 9789814382366
|w (OCoLC)793214253
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830 |
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|a Business solutions (Marshall Cavendish Corporation)
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