Managing in the discomfort zone : how to deal with sensitive, difficult and unpleasant situations /
Why is it that effective action is so often difficult to take? How do you make it work when you do take it? Human nature tends to make action difficult - or make it more likely to be delayed or be done half-heartedly (with subsequent negative impact on results). There are so many unpleasant issues t...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Singapore :
Marshall Cavendish Business,
2012.
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Colección: | Business solutions (Marshall Cavendish Corporation)
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Temas: | |
Acceso en línea: | Texto completo |
Sumario: | Why is it that effective action is so often difficult to take? How do you make it work when you do take it? Human nature tends to make action difficult - or make it more likely to be delayed or be done half-heartedly (with subsequent negative impact on results). There are so many unpleasant issues to be faced, such as firing people or dealing with poor or unacceptable behaviour and performance; tackling sensitive issues such as bullying and discrimination; and handling awkward or embarrassing situations like networking or prospecting. Too often, managers and others find themselves in the 'disc. |
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Descripción Física: | 1 online resource (117 pages). |
ISBN: | 9789814408738 9814408735 |