Contextual design : defining customer-centered systems /

This book introduces a customer-centered approach to business by showing how data gathered from people while they work can drive the definition of a product or process while supporting the needs of teams and their organizations. This is a practical, hands-on guide for anyone trying to design systems...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Beyer, Hugh
Otros Autores: Holtzblatt, Karen
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Francisco, Calif. : Morgan Kaufmann, ©1998.
Colección:Interactive Technologies.
Temas:
System design.
System analysis.
Systems Analysis
Conception de systèmes.
Analyse de systèmes.
systems analysis.
COMPUTERS > Software Development & Engineering > Systems Analysis & Design.
System analysis
System design
Systementwurf
Mensch-Maschine-Kommunikation
Mens-computer-interactie.
Systeemontwerp.
Systeemanalyse.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • pt. 1. Understanding the customer
  • pt. 2. Seeing work
  • pt. 3. Seeing across customers
  • pt. 4. Innovation from data
  • pt. 5. System design
  • pt. 6. Prototyping.

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