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Managing to improve public services /
'Managing to Improve Public Services' shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance, innovation and change, performance metrics and management).
| Clasificación: | Libro Electrónico |
|---|---|
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Cambridge, UK ; New York :
Cambridge University Press,
2008.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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|---|---|---|---|
| 001 | EBSCO_ocn774400479 | ||
| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
| 006 | m o d | ||
| 007 | cr cnu---unuuu | ||
| 008 | 120130s2008 enka ob 001 0 eng d | ||
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| 020 | |a 9781139129350 |q (electronic bk.) | ||
| 020 | |a 113912935X |q (electronic bk.) | ||
| 020 | |a 0511504276 |q (electronic bk.) | ||
| 020 | |a 9780511504273 |q (electronic bk.) | ||
| 020 | |a 9780511506413 |q (electronic book) | ||
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| 020 | |z 0521708273 | ||
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| 049 | |a UAMI | ||
| 245 | 0 | 0 | |a Managing to improve public services / |c edited by Jean Hartley [and others]. |
| 260 | |a Cambridge, UK ; |a New York : |b Cambridge University Press, |c 2008. | ||
| 300 | |a 1 online resource (xvi, 298 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a The agenda for public service improvement / Jean Hartley and Chris Skelcher -- Does governance perform? Concepts, evidence, causalities, and research strategies / Chris Skelcher -- Performativity, management and governance / Paul M. Collier -- Critical assessment of performance measurement for policy making / Michael Pidd -- Priority setting in the public sector : turning economics into a management process / Cam Donaldson [and others] -- Public service productivity : new approaches to performance measurement in health sectors / Mary O'Mahony, Philip Stevens, and Lucy Stokes -- Performance measurement systems and the criminal justice system : rationales and rationalities / Barbara Townley -- Valuing public sector outputs / Rachel Baker [and others] -- The use of geodemographics to improve public service delivery / Paul A. Longley and Michael Goodchild -- The innovation landscape for public service organizations / Jean Hartley -- Innovation type and organizational performance : an empirical exploration / Richard M. Walker and Fariborz Damanpour -- Public service failure and turnaround : towards a contingency model / George Boyne -- Orchestrating complex and programmatic change in the public services / Mike Wallace and Michael Fertig -- Conclusions : current themes and future direction for research / Cam Donaldson [and others]. | |
| 520 | 8 | |a 'Managing to Improve Public Services' shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance, innovation and change, performance metrics and management). | |
| 588 | 0 | |a Print version record. | |
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 650 | 0 | |a Public administration |x Management. | |
| 650 | 0 | |a Public administration |x Management |x Evaluation. | |
| 650 | 6 | |a Administration publique (Science) |x Gestion. | |
| 650 | 6 | |a Administration publique (Science) |x Gestion |x Évaluation. | |
| 650 | 7 | |a POLITICAL SCIENCE |x Government |x Executive Branch. |2 bisacsh | |
| 650 | 7 | |a POLITICAL SCIENCE |x Public Affairs & Administration. |2 bisacsh | |
| 650 | 7 | |a Public administration |x Management |2 fast | |
| 650 | 7 | |a Management |2 gnd | |
| 650 | 7 | |a Evaluation |2 gnd | |
| 650 | 7 | |a Verwaltung |2 gnd | |
| 700 | 1 | |a Hartley, Jean, |d 1953- | |
| 776 | 0 | 8 | |i Print version: |t Managing to improve public services. |d Cambridge, UK ; New York : Cambridge University Press, 2008 |z 9780521866415 |w (DLC) 2008026926 |w (OCoLC)231580975 |
| 856 | 4 | 0 | |u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=400707 |z Texto completo |
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| 938 | |a YBP Library Services |b YANK |n 3016649 | ||
| 938 | |a YBP Library Services |b YANK |n 7428329 | ||
| 938 | |a YBP Library Services |b YANK |n 3050386 | ||
| 994 | |a 92 |b IZTAP | ||