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Managing to improve public services /

'Managing to Improve Public Services' shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance, innovation and change, performance metrics and management).

Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Hartley, Jean, 1953-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Cambridge, UK ; New York : Cambridge University Press, 2008.
Temas:
Acceso en línea:Texto completo
Descripción
Sumario:'Managing to Improve Public Services' shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance, innovation and change, performance metrics and management).
Descripción Física:1 online resource (xvi, 298 pages) : illustrations
Bibliografía:Includes bibliographical references and index.
ISBN:9781139129350
113912935X
0511504276
9780511504273
9780511506413
0511506414