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The secrets of successful communication : a simple guide to effective encounters in business /
To succeed at work and in life, people need to know how to have great encounters--in person, online, and on the phone with customers, colleagues and clients. Kevin McCarney shows how readers can create positive results in every communication every day when they understand the secrets of the Big Brai...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Toluca Lake, California :
O'Connell House,
[2011], ©2011.
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| Edición: | 1st ed. |
| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | To succeed at work and in life, people need to know how to have great encounters--in person, online, and on the phone with customers, colleagues and clients. Kevin McCarney shows how readers can create positive results in every communication every day when they understand the secrets of the Big Brain and the Little Brain--the two communication brains we all use. The book not only helps readers build their own communication skills but also gives them simple, easy-to-remember ways to explain the art of communication to anyone, including managers and front-line employees.--From publisher description. |
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| Notas: | Includes index. |
| Descripción Física: | 1 online resource (ix, 186 pages) : illustrations |
| ISBN: | 9780983124443 0983124442 1283368730 9781283368735 |