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Understanding and Managing Risk Attitude.
David Hillson's and Ruth Murray-Webster's Understanding and Managing Risk Attitude will help you understand the human aspects of risk management and to manage proactively the influence of human behaviour on the risk process. The authors introduce a range of models, perspectives and example...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
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| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Farnham :
Ashgate Publishing Ltd,
2012.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; Contents; List of Figures; List of Tables; Foreword; Preface; Acknowledgements; PART 1: THE PROBLEM; 1 Risk Management Status Quo
- Efficient but not Effective?; The risk environment; What is risk?; What is attitude?; Risk management in today's business; Is risk management effective?; Purpose and structure of this book; 2 The Importance of Human Factors in Risk Management; Why human factors matter to risk management; Risk management and the individual; Risk management and the group; Diagnosis is not the same as treatment; PART 2: UNDERSTANDING RISK ATTITUDES.
- 3 General Principles of Risk AttitudesThe risk attitude spectrum; Basic risk attitudes; Situational influences on preferred risk attitude; Internal influences on preferred risk attitude; Conclusion and summary; 4 Individual Risk Attitudes and Heuristics; Covert factors influencing individual risk attitude; The availability heuristic; The representativeness heuristic; The anchoring and adjustment heuristic; The confirmation trap; Understanding individual heuristics; 5 Group Risk Attitudes and Heuristics; Understanding group risk culture; The groupthink heuristic; The Moses Factor.
- The cultural conformity heuristicThe risky shift and cautious shift heuristics; The influence of national culture; Modifying group risk culture; PART 3: UNDERSTANDING EMOTIONAL LITERACY; 6 Emotion
- Definition and Relevance; Emotion in the workplace; The history of emotional intelligence; From emotional intelligence to emotional literacy; Emotional literacy and risk management; Conclusion; 7 Emotional Literacy for Individuals; Transactional Analysis and emotional literacy; Open loop system; A mind-set of choice; Component parts of individual emotional literacy.
- Stages of individual emotional development8 Emotional Literacy for Groups; Component parts of group emotional literacy; The role of leadership; Going forward; PART 4: IMPLEMENTATION ISSUES; 9 Applying Emotional Literacy to Risk Attitudes; Emotionally literate management of risk attitudes; Making the change; Summary and first steps; 10 Final Thoughts and the Way Ahead; Simple but difficult; Difficulties in understanding risk attitude; Difficulties in managing risk attitude; Too hard?; Future developments; Conclusion; Appendix: Emotional Intelligence/Literacy Tools.