Exam room communication for veterinarians : the science and art of conversing with clients /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Klingborg, Jon
Autor Corporativo: American Animal Hospital Association
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Lakewood, Colo. : AAHA Press, ©2011.
Temas:
Interpersonal communication.
Communication in medicine.
Veterinary medicine > Practice.
Veterinarians > Psychology.
Communication.
Medical personnel and patient.
Veterinary medicine.
Misinformation.
Communication
Veterinary Medicine > methods
Physical Examination > veterinary
Professional-Patient Relations
Veterinarians > psychology
Veterinary Medicine
Médecine vétérinaire.
Relations personnel médical-patient.
Communication interpersonnelle.
Communication en médecine.
Médecine vétérinaire > Pratique.
Vétérinaires > Psychologie.
Information.
Mésinformation.
veterinary medicine.
communication functions.
communication (function)
MEDICAL > Veterinary Medicine > Food Animal.
MEDICAL > Veterinary Medicine > Small Animal.
Veterinary medicine
Medical personnel and patient
Communication in medicine
Interpersonal communication
Veterinary medicine > Practice
Acceso en línea:Texto completo
Tabla de Contenidos:
  • What do clients really want?
  • Verbal and nonverbal communication during the office call
  • Grief communication and euthanasia
  • When good cases go bad : breakdowns in communication
  • Cognitive and social styles
  • Determining cognitive style
  • The hawk
  • The dog
  • The kitten
  • The owl
  • Communicating with all cognitive styles via the FAL-E system
  • Assessing your own veterinary communication style
  • Field guide to veterinary personality types
  • Avoiding communication quicksand.

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