Handling difficult people and situations : lead people through adversity /
Clasificación: | Libro Electrónico |
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Autor principal: | |
Otros Autores: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
[Rochester, N.Y.] :
Axzo Pres,
2009.
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Colección: | Fifty-Minute series.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- The difficult people in your life
- How you see and hear difficult people
- The power of a difficult person
- Making a plan and finding the words
- Leading a difficult customer to a better outcome.