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Calming upset customers : stay in control-- in any situation /

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	Morgan, Rebecca L.
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	[United States] : Axzo Press, ©2009.
Edición:	4th ed.
Colección:	Fifty-Minute series.
Temas:	Customer services. Consumer complaints. Service à la clientèle. Consommateurs > Plaintes. BUSINESS & ECONOMICS > Customer Relations.
Acceso en línea:	Texto completo

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