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Quality customer service : satisfy customers--it's everybody's job /

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	Martin, William B.
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	[Rochester, N.Y.] : Axzo Press, ©2009.
Edición:	5th ed.
Colección:	Fifty-Minute series.
Temas:	Customer services > Programmed instruction. Customer relations > Programmed instruction. Service à la clientèle > Enseignement programmé. BUSINESS & ECONOMICS > Customer Relations. Customer relations. Customer services. Programmed instructional materials.
Acceso en línea:	Texto completo

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