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Telephone skills that satisfy customers : unleash the full potential of the telephone /
They've been around since 1876. They're on every wall, desk and pocket in your life now. It's easy to take the phone for granted. But with all the millions companies spend to reach people on TV, radio, the internet and direct mail, it only takes one bad moment on the phone to lose a c...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
[Rochester, N.Y.] :
Axzo Press,
©2009.
|
| Colección: | Fifty-Minute series.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a2200000 a 4500 | ||
|---|---|---|---|
| 001 | EBSCO_ocn750172739 | ||
| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
| 006 | m o d | ||
| 007 | cr cnu---unuuu | ||
| 008 | 110907s2009 nyua ob 000 0 eng d | ||
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| 019 | |a 759497775 | ||
| 020 | |a 9781426031250 |q (electronic bk.) | ||
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| 020 | |z 9781426018466 | ||
| 020 | |z 1426018460 | ||
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| 035 | |a (OCoLC)750172739 |z (OCoLC)759497775 | ||
| 037 | |a CL0500000116 |b Safari Books Online | ||
| 050 | 4 | |a BJ2195 |b .C65 2009eb | |
| 072 | 7 | |a BUS |x 018000 |2 bisacsh | |
| 082 | 0 | 4 | |a 658.812 |2 22 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Conlow, Rick. | |
| 245 | 1 | 0 | |a Telephone skills that satisfy customers : |b unleash the full potential of the telephone / |c Rick Conlow, Doug Watsabaugh. |
| 246 | 3 | 0 | |a Unleash the full potential of the telephone |
| 260 | |a [Rochester, N.Y.] : |b Axzo Press, |c ©2009. | ||
| 300 | |a 1 online resource (ii, 108 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a Crisp fifty-minute series book | |
| 504 | |a Includes bibliographical references. | ||
| 588 | 0 | |a Print version record. | |
| 520 | |a They've been around since 1876. They're on every wall, desk and pocket in your life now. It's easy to take the phone for granted. But with all the millions companies spend to reach people on TV, radio, the internet and direct mail, it only takes one bad moment on the phone to lose a customer forever. Learn how to use the telephone properly and professionally and create telephone moments of magic for your customers. | ||
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 650 | 0 | |a Telephone etiquette. | |
| 650 | 0 | |a Customer relations. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Customer Relations. |2 bisacsh | |
| 650 | 7 | |a Customer relations |2 fast | |
| 650 | 7 | |a Telephone etiquette |2 fast | |
| 700 | 1 | |a Watsabaugh, Doug. | |
| 776 | 0 | 8 | |i Print version: |a Conlow, Rick. |t Telephone skills that satisfy customers. |d [Rochester, N.Y.] : Axzo Press, ©2009 |z 9781426018466 |w (OCoLC)468969920 |
| 830 | 0 | |a Fifty-Minute series. | |
| 856 | 4 | 0 | |u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=383355 |z Texto completo |
| 938 | |a Alexander Street |b ALSP |n ASP2703639/bizp | ||
| 938 | |a EBSCOhost |b EBSC |n 383355 | ||
| 938 | |a YBP Library Services |b YANK |n 7161494 | ||
| 994 | |a 92 |b IZTAP | ||