Swans, swine, and swindlers : coping with the growing threat of mega-crises and mega-messes /
Annotation
Clasificación: | Libro Electrónico |
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Autores principales: | , |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Stanford, California :
Stanford Business Books, an imprint of Stanford University Press,
©2011.
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Colección: | High reliability and crisis management.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- A crisis is not what we have been led to believe : every crisis is an existential crisis of meaning
- What is a mess? : the fundamental differences between exercises, problems, and messes
- All crises are messes
- When good organizations do unwise, immature, and bad things
- It's the culture
- Overcoming mega-denial
- Beyond fear-based crisis management
- The art and science of messy inquiry
- Trust, transparency, and reliability : what can the HROs teach the financial sector?