Public service improvement : theories and evidence /

The performance of public services is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate. This book applies the latest thinking to examine how the public sector can perform better.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Ashworth, Rachel, Boyne, George A., Entwistle, Tom, 1966-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oxford ; New York : Oxford University Press, 2010.
Temas:
Public administration.
Strategic planning.
Leadership.
Organizational effectiveness.
Leadership
Administration publique (Science)
Planification stratégique.
Efficacité organisationnelle.
POLITICAL SCIENCE > Public Affairs & Administration.
POLITICAL SCIENCE > Government > Executive Branch.
Organizational effectiveness
Public administration
Strategic planning
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Theories of public service improvement : an introduction / George Boyne, Tom Entwistle, and Rachel Ashworth
  • Organizational environments / Rhys Andrews
  • Regulation / Steve Martin
  • Strategic planning / George Boyne
  • Leadership / Nicolai Petrovsky
  • Organizational culture / Rachel Ashworth
  • Human resource management / Julian Gould-Williams
  • Innovation / Richard Walker
  • Collaboration / Tom Entwistle
  • Organizational learning / James Downe
  • Reflections on theories of public service improvement / Rachel Ashworth, George Boyne, and Tom Entwistle.

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