Tabla de Contenidos:
  • In the beginning : getting to the table
  • Collaboration : creating a community of learning
  • Trainers as internal consultants and facilitators of change
  • Preparing to deliver : from initial idea to moment of delivery
  • In the middle : trainers as leaders in the classroom
  • When learning happens : supporting learners after class
  • Learning from success and failure : the importance of effective evaluations
  • Master trainers, master learners : training the trainers
  • The end is the beginning : leadership and learning in an onsite-online world
  • Appendix : Charlotte Mecklenburg Library employee learning and development curriculum.