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EBSCO_ocn719383412 |
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|a UAMI
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|a Benbow, Linda B.,
|d 1956-
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|a Sorting letters, sorting lives :
|b delivering diversity in the United States Postal Service /
|c Linda B. Benbow.
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|a Lanham, Md. :
|b Lexington Books,
|c c2011.
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|a 1 online resource (xix, 237 p.)
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336 |
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
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504 |
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|a Includes bibliographical references and index.
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|a Diversity makes the USPS stronger, and weaker -- Work in an urban mail processing facility -- Integrated work areas -- Work in a resegregated postal facility -- Power, symbolic, and invisible tokens -- Sorting lives in the United States Postal Service.
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|a Description based on print version record and CIP data provided by publisher; resource not viewed.
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|a Sorting Letters, Sorting Lives offers an examination of a workplace that for many years has employed an extraordinarily diverse workforce: the United States Postal Service. In the post-civil rights era, the Postal Service took a leading role in managing a diverse workforce, seeking to acknowledge and honor the different groups and cultures represented among its workforce. The USPS has constantly been looking for ways to motivate its employees, to create a sense of fairness and belonging, and to minimize interpersonal and inter-group conflicts. Linda Benbow examines the organizational culture a.
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546 |
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|a English.
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
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610 |
2 |
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|a United States Postal Service
|x Personnel management.
|
610 |
2 |
7 |
|a United States Postal Service.
|2 fast
|0 (OCoLC)fst00540957
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650 |
|
0 |
|a Diversity in the workplace
|z United States
|v Case studies.
|
650 |
|
0 |
|a Postal service
|z United States
|x Employees
|v Case studies.
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650 |
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0 |
|a Letter mail handling
|z United States
|v Case studies.
|
650 |
|
6 |
|a Multiculturalisme en milieu de travail
|z États-Unis
|v Études de cas.
|
650 |
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6 |
|a Postes
|z États-Unis
|x Personnel
|v Études de cas.
|
650 |
|
6 |
|a Courrier
|z États-Unis
|x Manutention
|v Études de cas.
|
650 |
|
7 |
|a LANGUAGE ARTS & DISCIPLINES
|x Communication Studies.
|2 bisacsh
|
650 |
|
7 |
|a Diversity in the workplace.
|2 fast
|0 (OCoLC)fst00895719
|
650 |
|
7 |
|a Letter mail handling.
|2 fast
|0 (OCoLC)fst00996692
|
650 |
|
7 |
|a Personnel management.
|2 fast
|0 (OCoLC)fst01058797
|
650 |
|
7 |
|a Postal service
|x Employees.
|2 fast
|0 (OCoLC)fst01072912
|
651 |
|
7 |
|a United States.
|2 fast
|0 (OCoLC)fst01204155
|
655 |
|
7 |
|a Case studies.
|2 fast
|0 (OCoLC)fst01423765
|
776 |
0 |
8 |
|i Print version:
|t Sorting letters, sorting lives
|d Lanham, Md. : Lexington Books, c2011.
|z 9780739134740 (cloth : alk. paper)
|w (DLC) 2010044013
|
856 |
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