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Sorting letters, sorting lives : delivering diversity in the United States Postal Service /

Sorting Letters, Sorting Lives offers an examination of a workplace that for many years has employed an extraordinarily diverse workforce: the United States Postal Service. In the post-civil rights era, the Postal Service took a leading role in managing a diverse workforce, seeking to acknowledge an...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Benbow, Linda B., 1956-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Lanham, Md. : Lexington Books, c2011.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Benbow, Linda B.,  |d 1956- 
245 1 0 |a Sorting letters, sorting lives :  |b delivering diversity in the United States Postal Service /  |c Linda B. Benbow. 
260 |a Lanham, Md. :  |b Lexington Books,  |c c2011. 
300 |a 1 online resource (xix, 237 p.) 
336 |a text  |b txt  |2 rdacontent 
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504 |a Includes bibliographical references and index. 
505 0 |a Diversity makes the USPS stronger, and weaker -- Work in an urban mail processing facility -- Integrated work areas -- Work in a resegregated postal facility -- Power, symbolic, and invisible tokens -- Sorting lives in the United States Postal Service. 
588 |a Description based on print version record and CIP data provided by publisher; resource not viewed. 
520 |a Sorting Letters, Sorting Lives offers an examination of a workplace that for many years has employed an extraordinarily diverse workforce: the United States Postal Service. In the post-civil rights era, the Postal Service took a leading role in managing a diverse workforce, seeking to acknowledge and honor the different groups and cultures represented among its workforce. The USPS has constantly been looking for ways to motivate its employees, to create a sense of fairness and belonging, and to minimize interpersonal and inter-group conflicts. Linda Benbow examines the organizational culture a. 
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610 2 7 |a United States Postal Service.  |2 fast  |0 (OCoLC)fst00540957 
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650 0 |a Postal service  |z United States  |x Employees  |v Case studies. 
650 0 |a Letter mail handling  |z United States  |v Case studies. 
650 6 |a Multiculturalisme en milieu de travail  |z États-Unis  |v Études de cas. 
650 6 |a Postes  |z États-Unis  |x Personnel  |v Études de cas. 
650 6 |a Courrier  |z États-Unis  |x Manutention  |v Études de cas. 
650 7 |a LANGUAGE ARTS & DISCIPLINES  |x Communication Studies.  |2 bisacsh 
650 7 |a Diversity in the workplace.  |2 fast  |0 (OCoLC)fst00895719 
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