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Tabla de Contenidos:
  • Preface; Acknowledgments; Introduction; Month 1: Attitude; Month 2: Success with Stakeholders; Month 3: Staffing; Month 4: Communication; Month 5: Customer Service; Month 6: Planning; Month 7: Friends and Allies; Month 8: Training; Month 9: Funding; Month 10: People; Month 11: Leadership; Month 12: Your Future; Appendix: Workbook Table of Contents Template; Notes; Bibliography; Index.