Getting it right : making corporate-community relations work /

A company begins exploration of future operations in a remote and rural area of a poor, but resource-rich country. The communities in this area welcome the company's interest, seeing the prospects for improved social and economic conditions. They look forward to the creation of jobs and other i...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Zandvliet, Luc (Autor), Anderson, Mary B., 1939- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Sheffield, UK : Greenleaf Publishing, [2009]
Temas:
Corporations > Public relations > Developing countries.
Social responsibility of business > Developing countries.
Business enterprises, Foreign > Public relations > Developing countries.
BUSINESS & ECONOMICS > Public Relations.
Corporations > Public relations.
Social responsibility of business.
Developing countries.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Introduction
  • 1. How to understand getting it wrong and getting it right: Toward a framework for analysis
  • 2. Benefits distribution: Getting it wrong and getting it right
  • 3. Corporate behavior: Getting it wrong and getting it right
  • 4. Side effects: Getting it wrong and getting it right
  • 5. Making the transition from getting it wrong to getting it right
  • 6. Hiring policies
  • 7. Compensation policies
  • 8. Contracting policies
  • 9. Community consultation and negotiation
  • 10. Community projects
  • 11. Working with advocacy NGOs
  • 12. Working with governments
  • 13. Internal management issues that determine the success or failure of external relations
  • 14. Measuring the effectiveness of stakeholder engagement
  • 15. 'Even engineers can get it right ... '

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