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Connecting knowledge and performance in public services : from knowing to doing /

"The performance of public services is now more closely scrutinised than ever before. Every teacher, doctor, social worker or probation officer knows that behind them stands a restless army of overseers, equipped with a panoply of league tables, star ratings, user opinion surveys, performance i...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Walshe, Kieran, Harvey, Gill, 1963-, Jas, Pauline
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Cambridge ; New York : Cambridge University Press, 2010.
Temas:
Acceso en línea:Texto completo

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