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|a eng
|h ger
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|a JF1351
|b .S343 2010eb
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|a POL
|x 017000
|2 bisacsh
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|a 352.3/57
|2 22
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|a UAMI
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100 |
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|a Schedler, Kuno.
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240 |
1 |
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|a Wirkungsorientierte Verwaltungsführung.
|l English
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1 |
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|a Outcome-oriented public management :
|b a responsibility-based approach to the new public management /
|c Kuno Schedler, Isabella Proeller.
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260 |
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|a Charlotte, NC :
|b Information Age Pub.,
|c ©2010.
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|a 1 online resource (xiv, 254 pages) :
|b illustrations
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
|2 rdacarrier
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490 |
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|a Research in public management
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|a Includes bibliographical references.
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|a Print version record.
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|a pt. I Introduction and Fundamentals -- 1. Public Administration and Outcome-Oriented Public Management -- Administration? or Management? or Both? -- Fundamentals -- The Functions of the State -- Public Administration -- The Implementing Arm of the State -- Crises in Public Administration -- A Way Out of the Crisis -- Public Governance -- New Public Management as a Reform Model -- Publications and Rhetoric about New Public Management -- Best-Practice Approaches -- Theoretically Conceptual Approaches -- The Analysis of Processual Elements -- The Interdisciplinary View of Reform -- Discuss -- Further Readings -- 2. Theoretical Foundations and Fundamental Premises of NPM -- The Theoretical Foundations of NPM -- Fundamental Premises -- An Optimistic View of Humanity -- The State and Administration are Necessary -- The Problems to be Solved in Administration are Efficiency and Effectiveness, not Legality or Legitimation.
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|a Rational Public Management is Possible -- Competition Results in More Efficiency and Effectiveness Than Planning and Control -- Politics and Administration are Able to Learn -- Discuss -- Further Readings -- pt. II Strategic Elements in the Concept of NPM -- 3. The Strategy of NPM -- The Vision of "Human Administration" and of the "State as a Service Provider" -- Processes and Actors: Normative-Strategic Management -- The Distribution of Competence between Politics and Administration in NPM -- Role Assignment According to Administrative Units -- The Essence: The Strategic Objectives of NPM -- Customer Orientation -- Outcome Orientation -- Quality Orientation -- Competition Orientation -- Discuss -- Further Readings -- pt. III Structural and Processual Elements in the Concept of OPM -- 4. The Decentralisation of the Management and Organisation Structure -- Hallmarks of the New Management and Organisation Structure.
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|a Political Leadership and Administrative Management -- Decentralised, Flat Organisation -- Separation of Funder, Buyer and Provider -- The Model of the Enabling Authority -- Interministerial and Multicorporate Functions -- Functions and Control Mechanisms of Interministerial Units -- Organisational Structure and Decentralised Responsibility for Resources -- Effects and Consequences of the New Management and Organisation Structure -- Discuss -- Further Readings -- 5.Organisation from the Points of View of Customers and Quality -- Coordination by Customers -- Coordination by Intermediaries -- One-Stop Concept -- Customer-Segment-Oriented Organisation -- Customer and Quality Orientation in the Life-Cycle of Output Production -- Discuss -- Further Readings -- 6. Outcome-Oriented Control through Performance Agreements -- The Control Process in OPM -- Value Planning -- Output Production -- Value Creation and Measurement -- The Three Levels of Control.
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|a The Executive's Priority Programme -- The Integrated Tasks and Finance Plan -- Annual Performance Budget -- Contract Management -- Divergences from Performance Agreements -- Qualifications Required for Contract Management -- Discuss -- Further Readings -- 7. The Reinforcement of Leadership Responsibility through One-Line Budgets and Management -- Demands Made on Financial Management -- The Internal Providers' One-Line Budgets -- Calculation of the Contract Amount -- Financial and Management Accounting -- Accountancy -- Accrual Accounting as the Basis -- Cost Accounting -- Internal Recoveries -- Accounting for Outputs -- Accounting for Outcomes -- Accounting for Impact -- Indices for Public Management -- Comprehensive Management Accounting -- Reporting in Cockpit Systems -- Discuss -- Further Readings -- 8.Competition and Market Mechanisms -- Competition in Public Administration -- Government Institutions as Market Participants.
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505 |
8 |
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|a Competition Mechanisms in Public Administration -- Non-Market Competition -- Quasi-Market Competition -- Market Competition -- Public-Private Partnerships -- Performance Depth in the Public Sector -- Performance Depth Analysis -- Task Review and Relinquishment -- Discuss -- Further Readings -- 9. The Relationship between OPM and the Law -- Legal Systems -- The Functions and Configurations of Law -- Principles of Governance -- Requirements and Guidelines for Administrative Action -- Requirements Under Administrative Law -- Selected Issues and Fields of Tension -- Outcome and Output Orientation versus the Principle of Legality -- Decentralised Leadership Structures versus Organisation Law -- One-Line Budgeting versus Financial and Budget Law -- Discuss -- Further Readings -- pt. IV Capacities -- the Resources of OPM -- 10. Human Resources Capacity -- Personnel Policy -- OPM's Demands on Managerial Behaviour -- Leading through Target Agreements.
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8 |
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|a Elements of Modern Personnel Management -- Staff Selection in OPM -- Performance Reviews in OPM -- Staff Reward in OPM -- Personnel and Organisation Development -- Discuss -- Further Readings -- 11. Technical Capacity: Information Technology -- Application Levels of Information Technology -- Target Groups and Interfaces -- Electronic Government -- Development of a Conceptual Frame for e-Government -- Obstacles in the Way of e-Government -- Data Protection -- Data Security -- Digital Divide -- Discuss -- Further Readings -- pt. V Cultural Aspects in the Concept of OPM -- 12. The Administrative Culture of OPM -- What is Administrative Culture? -- The Significance of Administrative Culture -- How Does OPM Change Administrative Culture? -- Little or No Awareness of Administrative Culture -- Customer Orientation was Enhanced -- Legality Does not Impose a Limit on Customer Orientation -- Bureaucrats do not Experience Themselves as Bureaucratic.
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|a The Middle Management is Ignored -- Political Culture -- Discuss -- Further Readings -- pt. VI Reflections on the Model -- 13. The Model of Outcome-Oriented Public Management under Scrutiny -- How Can the Implementation of OPM be Judged? -- Comparison with Other Reform Efforts -- NPM Put Up for Discussion -- Debating Point 1 Changes in the Personnel Situation -- Debating Point 2 The Haziness of the Term, "New Public Management" -- Debating Point 3 New Public Management Weakens the Working Order of the State -- Debating Point 4 New Public Management as a "One Size Fits All" -- Debating Point 5 New Public Management and Power -- Debating Point 6 The Technocracy of NPM -- Debating Point 7 Outcome Orientation and Outcome Measurement -- OPM's Dilemma of the Supervisors and the Supervised -- Discuss -- Further Readings.
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546 |
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|a English.
|
590 |
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
|
650 |
|
0 |
|a Administrative agencies
|x Management
|x Evaluation.
|
650 |
|
0 |
|a Public administration
|x Evaluation.
|
650 |
|
0 |
|a Total quality management in government.
|
650 |
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6 |
|a Administration publique
|x Gestion
|x Évaluation.
|
650 |
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6 |
|a Administration publique (Science)
|x Évaluation.
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650 |
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6 |
|a Qualité totale dans l'administration publique.
|
650 |
|
7 |
|a POLITICAL SCIENCE
|x Public Affairs & Administration.
|2 bisacsh
|
650 |
|
7 |
|a Administrative agencies
|x Management
|x Evaluation.
|2 fast
|0 (OCoLC)fst00796784
|
650 |
|
7 |
|a Public administration
|x Evaluation.
|2 fast
|0 (OCoLC)fst01082002
|
650 |
|
7 |
|a Total quality management in government.
|2 fast
|0 (OCoLC)fst01153035
|
650 |
|
7 |
|a Verwaltungsreform
|2 gnd
|
651 |
|
7 |
|a Deutschland
|2 gnd
|
650 |
|
7 |
|a Government - General.
|2 hilcc
|
650 |
|
7 |
|a Law, Politics & Government.
|2 hilcc
|
650 |
|
7 |
|a Political Institutions & Public Administration - General.
|2 hilcc
|
700 |
1 |
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|a Proeller, Isabella.
|
776 |
0 |
8 |
|i Print version:
|a Schedler, Kuno.
|s Wirkungsorientierte Verwaltungsführung. English.
|t Outcome-oriented public management.
|d Charlotte, NC : Information Age Pub., ©2010
|z 9781617351808
|w (DLC) 2010041401
|w (OCoLC)667213257
|
830 |
|
0 |
|a Research in public management (Unnumbered)
|
856 |
4 |
0 |
|u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=470114
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938 |
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|b EBLB
|n EBL3315059
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