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|2 22
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|a UAMI
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| 100 |
1 |
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|a Mossel, Johan Hendrik van,
|d 1981-
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| 245 |
1 |
4 |
|a The purchasing of maintenance service delivery in the Dutch social housing sector :
|b optimising commodity strategies for delivering maintenance services to tenants : proefschrift /
|c Johan Hendrik van Mossel.
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| 260 |
|
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|a Delft :
|b Delft University of Technology,
|c 2008.
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| 300 |
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|a 1 online resource (284 pages)
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| 336 |
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|a text
|b txt
|2 rdacontent
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| 337 |
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|a computer
|b c
|2 rdamedia
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| 338 |
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|a online resource
|b cr
|2 rdacarrier
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| 490 |
1 |
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|a Sustainable urban areas,
|x 1574-6410 ;
|v 17
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| 546 |
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|a Summary in Dutch.
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| 504 |
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|a Includes bibliographical references.
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| 588 |
0 |
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|a Print version record.
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0 |
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|a Title Page -- Contents -- Acknowledgements -- Introduction -- The purchasing of maintenance services by Dutch housing associations -- Introduction -- Housing associations -- Housing services and markets -- Maintenance -- Purchasing maintenance -- Purchasing process -- The purchasing of maintenance by Dutch housing associations -- Relevance -- Scientific relevance -- Societal relevance -- Problem definition -- The aim of this research -- Research questions and chapters -- The research environment -- References
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| 505 |
8 |
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|a Supply, rules of the game, and tools for analysisIntroduction -- Maintenance market characteristics -- Maintenance services -- The maintenance market -- New institutional economics -- Market problems -- New institutional economics -- Transaction cost theory -- Property rights theory -- Agency theory -- Procurement customs and regulations -- The current application of instruments -- European regulations -- Application -- Conclusions -- References
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| 505 |
8 |
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|a The purchasing of Dutch housing associations' maintenance services: state of the art and a decision frameworkIntroduction -- Maintenance in Dutch practice -- The purchasing of maintenance in Dutch practice -- Supplier selection -- The social rented sector in the Dutch housing market -- Maintenance services as the means to fulfil tasks -- A framework for purchasing -- Discussion -- References -- Comparing housing associations with the public and private sector: retail and municipality -- Introduction -- Retail -- Supply chain -- Customer demands
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| 505 |
8 |
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|a How to deal with customer demands?Dutch municipalities -- Authorities and organisation -- Supply chain -- The citizen and municipal services -- Consumption -- The influence of the citizen -- Housing associations -- The supply chain -- The tenant -- The market and consumption -- Comparison of sectors -- Introduction -- Freedom of choice -- Assortments -- Service and product delivery -- Value for money -- Share of income spent -- Influence on management and policy -- What could be learned from retail and municipalities? -- References
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| 505 |
8 |
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|a Impact of maintenance services on tenant satisfaction in social housingIntroduction -- Housing services -- Satisfaction with maintenance -- Literature review and expectations -- Measures of attribute importance and impact on tenant satisfaction -- Methods -- The questionnaire and response -- Regression analyses -- Missing data -- Results -- The respondents -- Mean importance ratings and satisfaction scores -- Top three rankings of most important maintenance services -- Regression analyses -- Discussion and conclusions -- Research question
|
| 590 |
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
|
| 650 |
|
0 |
|a Buildings
|x Maintenance
|z Netherlands.
|
| 650 |
|
0 |
|a Public housing
|x Resident satisfaction
|z Netherlands.
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| 650 |
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0 |
|a Public housing
|z Netherlands.
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| 650 |
|
6 |
|a Constructions
|x Entretien
|z Pays-Bas.
|
| 650 |
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6 |
|a Logement social
|x Satisfaction des occupants
|z Pays-Bas.
|
| 650 |
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6 |
|a Logement social
|z Pays-Bas.
|
| 650 |
|
7 |
|a BUSINESS & ECONOMICS
|x Facility Management.
|2 bisacsh
|
| 650 |
|
7 |
|a Buildings
|x Maintenance
|2 fast
|
| 650 |
|
7 |
|a Public housing
|2 fast
|
| 650 |
|
7 |
|a Public housing
|x Resident satisfaction
|2 fast
|
| 651 |
|
7 |
|a Netherlands
|2 fast
|
| 776 |
0 |
8 |
|i Print version:
|a Mossel, Johan Hendrik van, 1981-
|t Purchasing of maintenance service delivery in the Dutch social housing sector.
|d Delft : Delft University of Technology, 2008
|z 9781586038779
|w (DLC) 2008276897
|w (OCoLC)277283295
|
| 830 |
|
0 |
|a Sustainable urban areas ;
|v 17.
|
| 856 |
4 |
0 |
|u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=342839
|z Texto completo
|
| 938 |
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|a Internet Archive
|b INAR
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|a EBL - Ebook Library
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