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Behind human error /
Human error is so often cited as a cause of accidents that there is perception of a 'human error problem'. Solutions are thought to lie in changing the people or their role. The label "human error", however, is prejudicial and hides more than it reveals about how a system malfunc...
| Clasificación: | Libro Electrónico |
|---|---|
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Farnham ; Burlington, VT :
Ashgate,
©2010.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- List of figures
- List of tables
- Acknowledgments
- Reviews for Behind Human Error, Second Edition
- About the Authors
- Preface
- Part I An Introduction to the Second Story
- 1 The Problem with"Human Error"
- 2 Basic Premises
- Part II Complex systems failure
- 3 Linear and Latent Failure Models
- 4 Complexity, Control and Sociological Models
- 5 Resilience engineering
- Part III Operating at the sharp end
- 6 Bringing knowledge to bear in context
- 7 Mindset
- 8 Goal Conflicts
- Part IV How design can induce error
- 9 Clumsy use of technology
- 10 How computer-based artifacts shape cognition and collaboration
- 11 Mode error in supervisory control
- 12 How practitioners adapt to clumsy technology
- Part V Reactions to failure
- 13 Hindsight bias
- 14 Error as information
- 15 Balancing accountability and learning
- 16 Summing up: how to go behind the label"human error"
- References
- Index.