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Business process management of Japanese and Korean companies /

Today's business environment is characterized by hypercompetition and the development of the Internet. Fierce competition between suppliers and the availability of abundant information have caused a shift in bargaining power from producers/suppliers to buyers and consumers. Consequently, Busine...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Lee, Gunyung
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New Jersey : World Scientific, ©2010.
Colección:Monden Institute of Management and Accounting (Series) ; v. 5.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • The conceptual framework of business process management
  • Organic coupling between BPM and management information
  • The business process network strategy of SMEs
  • Global process management
  • Business process innovations in Panasonic Corporation: a case study
  • BPM practices in a Japanese company: a case study of Canon Co. Ltd.
  • BPM practices in a Korean company: a case study of LG Electronics C. Ltd.
  • Business process management: a case of Korea Telecommunication Co. (KT)
  • Current status of process management in Japanese and Korean companies
  • Comparisons between Japanese and Korean companies from the viewpoint of Balanced Scorecard.