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Designing mobile service systems /
"In this book we describe the design of services from a systems perspective. In this systems perspective we explain three elements of the service system that have to be balanced: the service concept with the value proposition to the users; the organisational network in which stakeholders have t...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Amsterdam :
IOS Press,
©2007.
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| Colección: | Research in design series ;
v. 2. |
| Temas: | |
| Acceso en línea: | Texto completo |