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Incivility : the rude stranger in everyday life /
"Has anyone ever pushed in front of you in a queue? Stolen your parking space? Talked on their mobile phone during a film at the cinema? In our everyday lives we all encounter rude and inconsiderate people. This unique book provides the first ever systematic investigation of typical encounters...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Cambridge ; New York :
Cambridge University Press,
2010.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- 1. Redirecting incivility research
- 2. The fundamentals of the incivil encounter
- 3. Incivility and the everyday round
- 4. Emotions and sequences
- 5. Gender, age and class: divergent experiences?
- 6. After the event: coping, avoiding and changing
- 7. General attitudes towards the stranger: exploring fear and trust
- 8. How to confront incivility
- 9. Twenty questions and answers.