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Maximize your investment : 10 key strategies for effective packaged software implementations /

"The book focuses on Commercial Off-The-Shelf (COTS) implementations, and helps you to successfully implement packaged software. Using a step-by-step approach, it begins with an assessment of the limitations of current implementation methods for packaged software. It then helps you to analyze y...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Beaubouef, Grady Brett
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Birmingham, U.K. : Packt Pub., ©2009.
Colección:From technologies to solutions.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; Copyright; Credits; About the Author; About the Reviewers; Table of Contents; Preface; Chapter 1: The Silo Approach is Alive and Well; Why do we need to change?; Robbins-Gioia Survey; Conference Board Survey; Business solution defined; What is the most important component of a business solution?; What is wrong with existing packaged software implementations?; IT does not matter? Think again!; Is technology changing Business?; Ten principles for implementing a business solution; Principle #1 for implementing a business solution; Principle #2 for implementing a business solution
  • Principle #3 for implementing a business solutionPrinciple #4 for implementing a business solution; Principle #5 for implementing a business solution; Battle of camps; Soap box-Bashing methodologies; Customer-specific implementation; Principle #6 for implementing a business solution; Principle #7 for implementing a business solution; Principle #8 for implementing a business solution; Principle #9 for implementing a business solution; Observations; Principle #10 for implementing a business solution; Summary; References; Chapter 2: Focus on Business Results; Challenging today's mindset
  • We focus only on what we measureProject scope fixates on software features; Focus on key drivers for business results; What results generate business value?; How to focus on business results during an implementation; Conduct business training; Implementation documentation should be Business-oriented; Use value-added Business results to filter requirements; Project objectives should address business results; Summary; References; Chapter 3: Invest in Your Implementation Partners; Making the investment; Document existing business processes; Enterprise modeling approach
  • Build trust in the implementation partnerEducate the implementation partner on the existing business solution; Complete packaged software implementation questionnaires; Conduct project orientation with the implementation partner; Complete packaged software training before the implementation partner's arrival; What to expect from your implementation partner; Predefined business process models; Detailed Business process maps; Packaged software implementation questionnaires; Certified business solution experts; Summary; References; Chapter 4: Enable the Customer to Lead During the Implementation
  • Enabling the customer to lead is a processEducate; Best Practice: Knowledge transfer plan; Enable; Empower; Celebrate; Enablement requires different leadership styles; Implications for implementation partners; Summary; References; Chapter 5: Perform Business Solution Modeling; Defining prototyping and business solution modeling; Prototyping; Business solution modeling; Conducting Business solution modeling; Recommendations for conducting Business solution modeling; Customer's knowledge of existing business activities; Use real customer data during modeling