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|a Ting-Toomey, Stella.
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|a Managing intercultural conflict effectively /
|c by Stella Ting-Toomey and John G. Oetzel.
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|a Thousand Oaks, Calif. :
|b Sage Publications,
|c ©2001.
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|a 1 online resource (xiv, 234 pages) :
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|a Communicating effectively in multicultural contexts ;
|v v. 6
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504 |
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|a Includes bibliographical references (pages 213-224) and index.
|
505 |
0 |
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|a Intercultural conflict: an introduction -- Intercultural conflict: a culture-based situational model -- Intercultural-intimate conflict in personal relationships -- Intercultural conflict in diverse work groups -- Intercultural conflict between managers and employees in organizations -- Managing intercultural conflict competently -- Appendix: Measures of face concerns and facework behaviors in four national cultures.
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520 |
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|a This title aims to improve understanding and communication among individuals from different cultural backgrounds and explains the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and integrates theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts.
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588 |
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|a Culture conflict.
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|a Communication interculturelle.
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|t Managing intercultural conflict effectively.
|d Thousand Oaks, Calif. : Sage Publications, ©2001
|w (DLC) 2001000351
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830 |
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0 |
|a Communicating effectively in multicultural contexts ;
|v v. 6.
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