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The Manager's pocket guide to documenting employee performance /

This step-by-step guide will help you document and change unwanted work behaviors before they become issues leading to termination. It is presented in a format that is easy to understand and apply. The guide presents specific measures for accurate performance documentation that will protect your org...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Fitzwater, Terry L.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Amherst, MA : HRD Press, 1998.
Temas:
Acceso en línea:Texto completo
Texto completo
Tabla de Contenidos:
  • Cover
  • TOC36;Table of Contents
  • Foreword
  • Preface
  • Introduction
  • The Purpose of the Guidebook
  • How to Use the Guidebook
  • Worksheet58; Employer Audit to Assess Liability
  • CH36;146; The Essential Definitions
  • Discipline
  • Discussion
  • Documentation
  • Coaching
  • Worksheet58; The Managers Coaching Self45;Profile
  • Due Process
  • Employment at Will
  • CH36;246; Discipline58; The Basics
  • Recognizing the Need for Discipline
  • Utilizing a Four45;Step Process
  • Exercise58; The Case of John Wasastar
  • Working Through the Phases of Discipline
  • Providing Quality Feedback
  • CH36;346; Administering Discipline58; The Rules
  • Disciplinary Ground Rules
  • The Ground Rules as Legal Safeguards
  • CH36;446; The Performance Counseling Session
  • The Purpose of the Session
  • Session Preparation44; Format44; and Follow45;Up
  • Handling Feedback and Reactions to Feedback
  • Gaining Commitment to Change
  • Form58; Performance Enhancement Plan
  • CH36;546; Documentation
  • Documenting Discipline58; Your Primary Goal
  • Options58; Letter Format or Action Form
  • Sample58; Disciplinary Action Form58; Simplified
  • The Letter Format
  • The Disciplinary Action Form
  • Sample58; Disciplinary Action Form58; Detailed
  • The Effective Use of Language
  • Exercise58; Disciplinary Action Form
  • CH36;646; Termination58; Procedure and Documentation
  • Performance45;Related Termination
  • Immediate Termination
  • Pitfalls and Pratfalls of Termination
  • CH36;746; Specific Problems and Solutions
  • Absenteeism and Tardiness
  • Physical Acts of Violence58; Fighting
  • Harassment
  • The Best Solution58; People First
  • Appendices
  • Appendix A58; A Ready Reference
  • Appendix B58; Optional Exercises
  • IDX36;Index
  • About the Author
  • Last Page.