The Manager's pocket guide to documenting employee performance /
This step-by-step guide will help you document and change unwanted work behaviors before they become issues leading to termination. It is presented in a format that is easy to understand and apply. The guide presents specific measures for accurate performance documentation that will protect your org...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Amherst, MA :
HRD Press,
1998.
|
Temas: | |
Acceso en línea: | Texto completo Texto completo |
MARC
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100 | 1 | |a Fitzwater, Terry L. | |
245 | 1 | 4 | |a The Manager's pocket guide to documenting employee performance / |c Terry L. Fitzwater. |
246 | 3 | 0 | |a Documenting employee performance |
260 | |a Amherst, MA : |b HRD Press, |c 1998. | ||
300 | |a 1 online resource (164 pages) | ||
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505 | 0 | |a Cover -- TOC36;Table of Contents -- Foreword -- Preface -- Introduction -- The Purpose of the Guidebook -- How to Use the Guidebook -- Worksheet58; Employer Audit to Assess Liability -- CH36;146; The Essential Definitions -- Discipline -- Discussion -- Documentation -- Coaching -- Worksheet58; The Managers Coaching Self45;Profile -- Due Process -- Employment at Will -- CH36;246; Discipline58; The Basics -- Recognizing the Need for Discipline -- Utilizing a Four45;Step Process -- Exercise58; The Case of John Wasastar -- Working Through the Phases of Discipline -- Providing Quality Feedback -- CH36;346; Administering Discipline58; The Rules -- Disciplinary Ground Rules -- The Ground Rules as Legal Safeguards -- CH36;446; The Performance Counseling Session -- The Purpose of the Session -- Session Preparation44; Format44; and Follow45;Up -- Handling Feedback and Reactions to Feedback -- Gaining Commitment to Change -- Form58; Performance Enhancement Plan -- CH36;546; Documentation -- Documenting Discipline58; Your Primary Goal -- Options58; Letter Format or Action Form -- Sample58; Disciplinary Action Form58; Simplified -- The Letter Format -- The Disciplinary Action Form -- Sample58; Disciplinary Action Form58; Detailed -- The Effective Use of Language -- Exercise58; Disciplinary Action Form -- CH36;646; Termination58; Procedure and Documentation -- Performance45;Related Termination -- Immediate Termination -- Pitfalls and Pratfalls of Termination -- CH36;746; Specific Problems and Solutions -- Absenteeism and Tardiness -- Physical Acts of Violence58; Fighting -- Harassment -- The Best Solution58; People First -- Appendices -- Appendix A58; A Ready Reference -- Appendix B58; Optional Exercises -- IDX36;Index -- About the Author -- Last Page. | |
520 | |a This step-by-step guide will help you document and change unwanted work behaviors before they become issues leading to termination. It is presented in a format that is easy to understand and apply. The guide presents specific measures for accurate performance documentation that will protect your organization against discharge litigation. Includes information on: A four-step progressive discipline process and how to apply it; Clarifying gaps in execution vs. gaps in knowledge; Self-discipline through PEP (Performance Enhancement Plan); Clarifying position expectations to meet expected deliverables; Behavior modification through corrective, not punitive action; Development of a coaching leadership style; Performance process to isolate factors for improvement; A process for documenting performance issues; A look at the legal framework surrounding discipline; Pitfalls of the discipline process and how to avoid them. | ||
588 | 0 | |a Print version record. | |
590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
650 | 0 | |a Performance standards. | |
650 | 0 | |a Employees |x Rating of. | |
650 | 0 | |a Feedback (Psychology) | |
650 | 0 | |a Supervision of employees. | |
650 | 2 | |a Feedback | |
650 | 6 | |a Rendement au travail |x Normes. | |
650 | 6 | |a Rétroaction (Psychologie) | |
650 | 6 | |a Personnel |x Supervision. | |
650 | 7 | |a BUSINESS & ECONOMICS |x Workplace Culture. |2 bisacsh | |
650 | 7 | |a BUSINESS & ECONOMICS |x Human Resources & Personnel Management. |2 bisacsh | |
650 | 7 | |a Employees |x Rating of. |2 fast |0 (OCoLC)fst00909172 | |
650 | 7 | |a Feedback (Psychology) |2 fast |0 (OCoLC)fst00922443 | |
650 | 7 | |a Performance standards. |2 fast |0 (OCoLC)fst01057876 | |
650 | 7 | |a Supervision of employees. |2 fast |0 (OCoLC)fst01139044 | |
776 | 0 | 8 | |i Print version: |a Fitzwater, Terry L. |t Manager's pocket guide to documenting employee performance. |d Amherst, MA : HRD Press, 1998 |z 9780874254471 |w (DLC) 2001275810 |w (OCoLC)48804166 |
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