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The CEO - the chief engagement officer : turning hierarchy upside down to drive performance /

The Chief Engagement Officer explores a management philosophy which recognises the value of opening up decision making to the right groups to improve the quality of decisions and change, accelerate execution and broaden ownership; in other words, engage employees. John Smythe asks what the concept o...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Smythe, John
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Aldershot, England ; Burlington, VT : Gower, ©2007.
Temas:
Acceso en línea:Texto completo

MARC

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245 1 4 |a The CEO - the chief engagement officer :  |b turning hierarchy upside down to drive performance /  |c John Smythe. 
260 |a Aldershot, England ;  |a Burlington, VT :  |b Gower,  |c ©2007. 
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504 |a Includes bibliographical references (pages 205-207) and index. 
588 0 |a Print version record. 
505 0 |a Cover; Contents; List of Figures; List of Tables; Acknowledgements; Part I: The End of Employee Coercion; The Beginning of Employee Engagement; Chapter 1 The CEO; The Chief Engagement Officer: Leaders are Learning to Engage Their People to Drive Sustainable Performance and Change; Chapter 2 What Engaging People Means; Chapter 3 Four Approaches to Engaging Your People; Chapter 4 The Irrationality of Leaders in Engaging their People in Strategy and Change; Chapter 5 Why Employee Engagement Matters -- the Missing Half of Decision Making 
505 8 |a Chapter 6 Measuring Employee Satisfaction is a Waste of TimePart II: Designing and Implementing Effective Employee Engagement; Chapter 7 Understanding Previous Habits of Engagement to Accelerate Change; Chapter 8 Preparing to Design an Effective Employee Engagement Intervention; Chapter 9 Brief Guide to the Methods and Approaches in Employee Engagement Interventions; Chapter 10 Engagement to Drive Implementation of Strategy; Part III: Engagement as Part of the Culture: Implications of Effective Engagement for Leaders, Employees and Internal Advisers 
505 8 |a Chapter 11 Creating a Climate of Engagement: Implications for Leaders and Organisational CommunicationChapter 12 Employee Engagement -- a Review of the Literature; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W 
520 |a The Chief Engagement Officer explores a management philosophy which recognises the value of opening up decision making to the right groups to improve the quality of decisions and change, accelerate execution and broaden ownership; in other words, engage employees. John Smythe asks what the concept of engagement means for employer and employee; tests whether and how it is different from internal communication and provides a practical framework for those who want to engage colleagues but need advice based on applied experience. 
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