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The manager's pocket guide to workplace coaching /
This guide is designed to help people become better managers. When a person is elevated to a management position, it is usually because he or she has done well at mastering the prerequisite technical skills. While knowledge of the technical side of the job is important, it doesn't provide guida...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Amherst, Mass. :
HRD Press,
©2001.
|
| Temas: | |
| Acceso en línea: | Texto completo Texto completo |
Tabla de Contenidos:
- Cover
- TOC36;Table of Contents
- Introduction
- CH36;Section 158; The Manager as Coach
- Coaching in the Workplace
- Different Roles for Managers
- Coaching Pitfalls
- CH36;Section 258; The Approach of a Coach
- A Coach Is Deliberate and Prepared
- A Coach Strives to Be a Great Communicator
- A Coach Makes the Coaching Process Mutual
- A Coach Is Always Looking for Opportunities to Coach
- A Coach Builds a Coaching Environment
- Applying the Approach of a Coach
- CH36;Section 358; The Coaching Process
- Gathering Information
- Setting the Stage
- Encouraging Self45;Assessment
- Clarifying Goals
- Exploring Perspective
- Creating a Feedback Loop
- Knowing When to Move On
- CH36;Section 458; Coaching Conversation Skills
- Focused Listening
- Paraphrasing
- Reflection of Feeling
- Active Inquiry
- Giving Feedback
- Process Communication
- Summarizing
- Using Silence
- CH36;Section 558; Team Coaching and Peer Coaching
- Team Coaching
- Peer Coaching
- CH36;Section 658; Distance Coaching
- Guidelines for Distance Coaching
- Coaching Telephone Calls
- Coaching E45;Mails
- Coaching Conference Calls
- Epilogue
- About the Author
- IDX36;Index
- Last Page.