Cargando…

Effective communication : a workbook for social care workers /

"The Knowledge and Skills for Social Care Workers series features accessible open learning workbooks which tackle a range of key subjects relevant to people working with adults in residential or domiciliary settings. Not just a source of guidance, these workbooks are also designed to meet the r...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Collins, Suzan
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London : Jessica Kingsley, 2009.
Colección:Knowledge and skills for social care workers.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Introduction
  • Chapter 1. Why We Need to be Able to Communicate
  • Chapter 2. Communication Within Your Team, Families and Outside Agencies
  • Chapter 3. Capacity to Make a Decision
  • Chapter 4. Communication Profiles/Communication Passport
  • Chapter 5. The Different Ways We Communicate
  • Chapter 6. Providing Opportunities to Communicate
  • Chapter 7. Communication Cycle
  • Chapter 8. Listening Skills
  • Chapter 9. Factors Affecting Communication
  • Chapter 10. Visual Reminders
  • Chapter 11. Stimulation
  • Chapter 12. Feelings and Emotions
  • Chapter 13. Relationships
  • Chapter 14. Alternative Ways of Communicating
  • Chapter 15. Making Choices
  • Chapter 16. Body Language
  • Chapter 17. Supporting People Who: Are shy. Have a Hearing Loss. Are Deaf, Hard of Hearing, Speech-Impaired and/or Hearing Persons. Have a Visual Impairment. Have Dementia. Have a Physical Disability. Have a Learning Disability
  • Chapter 18. Identity, Self-Esteem and Image
  • Chapter 19. Sensitive and Complex Issues
  • Chapter 20. Power
  • Chapter 21. Human Growth and Development
  • Chapter 22. Recording and Reporting
  • Chapter 23. Confidentiality
  • Chapter 24. The Data Protection Act
  • Chapter 25. The Access of Health Records Act 1990
  • Self-Assessment Tool
  • Certificate
  • References
  • Useful Websites.