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Dealing with an international clientele : communications, diplomacy and etiquette /
This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provid...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
München :
Saur,
2004.
|
| Colección: | Information services management.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 100 | 1 | |a Meredith, Meri. | |
| 245 | 1 | 0 | |a Dealing with an international clientele : |b communications, diplomacy and etiquette / |c Meri Meredith. |
| 260 | |a München : |b Saur, |c 2004. | ||
| 300 | |a 1 online resource (xxi, 241 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a data file |2 rda | ||
| 490 | 1 | |a The information services management series | |
| 504 | |a Includes bibliographical references and index. | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a Frontmatter; Contents; Acknowledgments; Introduction; Chapter One. The Problem; Chapter Two. Welcome; Chapter Three. Respect; Chapter Four. Speak Slowly and Distinctly; Chapter Five. Communication; Chapter Six. Etiquette; Chapter Seven. Diplomacy; Chapter Eight. Learning versus Teaching; Chapter Nine. Cultures of the World, A-I; Chapter Ten. Cultures of the World, J-W; Backmatter | |
| 520 | |a This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and languages. Each chapter clearly defines a different aspect and provides clear guidance and strategies for librarians to follow in their everyday work. The book is packed with advice on how to deal with many of the situations, which arise as the resul. | ||
| 546 | |a English. | ||
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 650 | 0 | |a Reference services (Libraries) | |
| 650 | 0 | |a Libraries and immigrants. | |
| 650 | 0 | |a Reference librarians |x Attitudes. | |
| 650 | 0 | |a Communication in library administration. | |
| 650 | 0 | |a Public services (Libraries) | |
| 650 | 0 | |a Communication in library science. | |
| 650 | 6 | |a Bibliothèques |x Services de référence. | |
| 650 | 6 | |a Bibliothèques |x Services aux usagers. | |
| 650 | 6 | |a Bibliothèques et immigrants. | |
| 650 | 6 | |a Bibliothécaires de référence |x Attitudes. | |
| 650 | 6 | |a Communication en bibliothéconomie. | |
| 650 | 6 | |a Communication dans l'administration des bibliothèques. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Reference. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management. |2 bisacsh | |
| 650 | 7 | |a LANGUAGE ARTS & DISCIPLINES |x Journalism. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Skills. |2 bisacsh | |
| 650 | 7 | |a Public services (Libraries) |2 fast |0 (OCoLC)fst01083042 | |
| 650 | 7 | |a Communication in library science. |2 fast |0 (OCoLC)fst00870167 | |
| 650 | 7 | |a Communication in library administration. |2 fast |0 (OCoLC)fst00870165 | |
| 650 | 7 | |a Libraries and immigrants. |2 fast |0 (OCoLC)fst00997524 | |
| 650 | 7 | |a Reference librarians |x Attitudes. |2 fast |0 (OCoLC)fst01092435 | |
| 650 | 7 | |a Reference services (Libraries) |2 fast |0 (OCoLC)fst01092439 | |
| 650 | 1 | 7 | |a Inlichtingenwerk (dienstverlening) |2 gtt |
| 650 | 1 | 7 | |a Internationale communicatie. |2 gtt |
| 650 | 1 | 7 | |a Interculturele communicatie. |2 gtt |
| 776 | 0 | 8 | |i Print version: |a Meredith, Meri. |t Dealing with an international clientele. |d München : K.G. Saur, 2005 |z 3598243707 |z 9783598243707 |w (OCoLC)62279856 |
| 830 | 0 | |a Information services management. | |
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