Communication in crisis and hostage negotiations : practical communication techniques, strategems, and strategies for law enforcement, corrections, and emergency service personnel in managing critical incidents /

This updated and expanded new edition emphasizesthe need for law enforcement and emergency service workers to handle critical incidents in a positive manner when encountering people in public crises. The book's focus is on the approaches, stratagems, difficult circumstances, and the ability to...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Slatkin, Arthur A.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Springfield : Charles C Thomas Publisher, Ltd., 2010.
Edición:2nd ed.
Temas:
Hostage negotiations.
Crisis management.
Communication in law enforcement.
Négociations pour la libération d'otages.
Gestion de crise.
Communication dans l'application des lois.
POLITICAL SCIENCE > Political Freedom & Security > Law Enforcement.
Communication in law enforcement
Crisis management
Hostage negotiations
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Ch. 1. Hostage and crisis negotiation
  • Ch. 2. Communication
  • Ch. 3. Stratagems
  • Ch. 4. Stalemate and deadlock
  • Ch. 5. Negotiating with subject types
  • Ch. 6. The HNT game : an interpersonal communications training and role-play for crisis resolution and hostage negotiation.

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