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Communication in crisis and hostage negotiations : practical communication techniques, strategems, and strategies for law enforcement, corrections, and emergency service personnel in managing critical incidents /

This updated and expanded new edition emphasizesthe need for law enforcement and emergency service workers to handle critical incidents in a positive manner when encountering people in public crises. The book's focus is on the approaches, stratagems, difficult circumstances, and the ability to...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Slatkin, Arthur A.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Springfield : Charles C Thomas Publisher, Ltd., 2010.
Edición:2nd ed.
Temas:
Acceso en línea:Texto completo