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Communication in crisis and hostage negotiations : practical communication techniques, strategems, and strategies for law enforcement, corrections, and emergency service personnel in managing critical incidents /

This updated and expanded new edition emphasizesthe need for law enforcement and emergency service workers to handle critical incidents in a positive manner when encountering people in public crises. The book's focus is on the approaches, stratagems, difficult circumstances, and the ability to...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Slatkin, Arthur A.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Springfield : Charles C Thomas Publisher, Ltd., 2010.
Edición:2nd ed.
Temas:
Acceso en línea:Texto completo

MARC

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245 1 0 |a Communication in crisis and hostage negotiations :  |b practical communication techniques, strategems, and strategies for law enforcement, corrections, and emergency service personnel in managing critical incidents /  |c by Arthur A. Slatkin. 
250 |a 2nd ed. 
260 |a Springfield :  |b Charles C Thomas Publisher, Ltd.,  |c 2010. 
300 |a 1 online resource (208 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
504 |a Includes bibliographical references (pages 199-208). 
505 0 |a Ch. 1. Hostage and crisis negotiation -- Ch. 2. Communication -- Ch. 3. Stratagems -- Ch. 4. Stalemate and deadlock -- Ch. 5. Negotiating with subject types -- Ch. 6. The HNT game : an interpersonal communications training and role-play for crisis resolution and hostage negotiation. 
520 |a This updated and expanded new edition emphasizesthe need for law enforcement and emergency service workers to handle critical incidents in a positive manner when encountering people in public crises. The book's focus is on the approaches, stratagems, difficult circumstances, and the ability to effectively advance the course of the negotiations in the best interests of all concerned. Active listening is presented in an enhanced form with several important objectives and innovations: (1) in addition to basic techniques, advanced techniques are taught to increase the range and variety of negotiat. 
588 0 |a Print version record. 
590 |a eBooks on EBSCOhost  |b EBSCO eBook Subscription Academic Collection - Worldwide 
650 0 |a Hostage negotiations. 
650 0 |a Crisis management. 
650 0 |a Communication in law enforcement. 
650 6 |a Négociations pour la libération d'otages. 
650 6 |a Gestion de crise. 
650 6 |a Communication dans l'application des lois. 
650 7 |a POLITICAL SCIENCE  |x Political Freedom & Security  |x Law Enforcement.  |2 bisacsh 
650 7 |a Communication in law enforcement  |2 fast 
650 7 |a Crisis management  |2 fast 
650 7 |a Hostage negotiations  |2 fast 
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