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The manager's pocket guide to dealing with conflict /

Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent co...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hart, Lois Borland
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Amherst, Mass. : HRD Press, ©1999.
Temas:
Acceso en línea:Texto completo
Texto completo
Tabla de Contenidos:
  • Cover
  • TOC36;Table of Contents
  • Preface
  • CH36;146; Because you39;re human44; you39;ll have conflicts
  • CH36;246; Naming your conflicts
  • CH36;346; How do you react to conflicts63;
  • CH36;446; What causes conflicts63;
  • CH36;546; You can prevent some conflicts33;
  • CH36;646; More ways to resolve your conflicts
  • CH36;746; Learning from your conflicts
  • Bibliography of resources on conflicts
  • IDX36;Index
  • About the author
  • Last Page.