Service science : design for scaling and transformation /

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Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does 'a connected world' mean? Does...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hsu, Cheng, 1951-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hackensack, NJ : World Scientific, ©2009.
Temas:
Multidisciplinary design optimization.
Engineering services marketing.
Service industries > Design.
System design > Information resources.
Optimisation multidisciplinaire (Conception technique)
Sociétés d'ingénieurs-conseils > Marketing.
Conception de systèmes > Sources d'information.
COMPUTERS > Management Information Systems.
Civil & Environmental Engineering.
Civil Engineering.
Engineering & Applied Sciences.
Acceso en línea:Texto completo
Descripción
Sumario:Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does 'a connected world' mean? Does service require a different kind of design science? What will be the next waves of the Web? How to support universal value co-creation? How to unite Cyberspace wilt physical space? Is it feasible to connect information resources everywhere? To answer these questions, the book presents and substantiates a dig.
Descripción Física:1 online resource (xiv, 302 pages) : illustrations
Bibliografía:Includes bibliographical references (pages 287-296) and index.
ISBN:9789812836779
9812836772
128244252X
9781282442528
9789812836762
9812836764

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