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Getting to resolution : turning conflict into collaboration /
This thoroughly revised and updated work offers new principles and new tools to show how to get to real, lasting resolution of personal, business, organizational, or community conflict.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
San Francisco, CA :
Berrett-Koehler Publishers,
©2009.
|
| Edición: | 2nd ed. |
| Colección: | BK business book.
|
| Temas: | |
| Acceso en línea: | Texto completo Texto completo |
MARC
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| 100 | 1 | |a Levine, Stewart. | |
| 245 | 1 | 0 | |a Getting to resolution : |b turning conflict into collaboration / |c Stewart Levine. |
| 250 | |a 2nd ed. | ||
| 260 | |a San Francisco, CA : |b Berrett-Koehler Publishers, |c ©2009. | ||
| 300 | |a 1 online resource (xxiv, 270 pages) : |b illustrations | ||
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| 490 | 1 | |a A BK business book | |
| 504 | |a Includes bibliographical references (pages 253-258) and index. | ||
| 505 | 0 | |a Resolution : getting beyond conflict, compromise, and settlement -- ROI and the costs of conflict : pay now or pay later -- Two brothers : their story of resolution -- The craft of resolution : a road map for resolving conflict -- Principle 1 : believing in abundance -- Principle 2 : creating partnership -- Principle 3 : being creative -- Principle 4 : fostering sustainable collaboration -- Principle 5 : becoming open -- Principle 6 : forming long-term collaborations -- Principle 7 : relying on feelings and intuition -- Principle 8 : disclosing information and feelings -- Principle 9 : learning throughout the resolution process -- Principle 10 : becoming responseable -- Step 1 : your attitude of resolution -- Step 2 : stories : telling and listening -- Step 3 : listening for a vision of resolution -- Step 4 : getting current and complete -- Step 5 : reaching agreement in principle -- Step 6 : crafting the new agreement -- Step 7 : resolution -- Applying the principles : the craft of resolution -- Benefits and utility : the cycle of resolution -- Using the power of the legal system -- Choosing a professional : the resolutionary -- Building a culture of agreement and resolution. | |
| 520 | |a This thoroughly revised and updated work offers new principles and new tools to show how to get to real, lasting resolution of personal, business, organizational, or community conflict. | ||
| 588 | 0 | |a Print version record. | |
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| 650 | 0 | |a Dispute resolution (Law) |z United States. | |
| 650 | 0 | |a Mediation |z United States. | |
| 650 | 0 | |a Conflict management. | |
| 650 | 6 | |a Règlement de conflits |z États-Unis. | |
| 650 | 6 | |a Médiation |z États-Unis. | |
| 650 | 6 | |a Gestion des conflits. | |
| 650 | 7 | |a POLITICAL SCIENCE |x Government |x Judicial Branch. |2 bisacsh | |
| 650 | 7 | |a LAW |x Legal Services. |2 bisacsh | |
| 650 | 7 | |a LAW |x Civil Procedure. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Human Resources & Personnel Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Negotiating. |2 bisacsh | |
| 650 | 7 | |a Conflict management. |2 fast |0 (OCoLC)fst00874778 | |
| 650 | 7 | |a Dispute resolution (Law) |2 fast |0 (OCoLC)fst00895372 | |
| 650 | 7 | |a Mediation. |2 fast |0 (OCoLC)fst01013617 | |
| 651 | 7 | |a United States. |2 fast |0 (OCoLC)fst01204155 | |
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