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Make their day! : employee recognition that works : proven ways to boost morale, productivity, and profits /

"Companies spend billions of dollars on recognition programs each year. While recognition done right improves morale and productivity, most of the money spent is wasted because people in most organizations still don't feel recognized. Research shows employees often want something very diff...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Ventrice, Cindy, 1956-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Francisco, CA : Berrett-Koehler, ©2009.
Colección:BK business book.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Ventrice, Cindy,  |d 1956- 
245 1 0 |a Make their day! :  |b employee recognition that works : proven ways to boost morale, productivity, and profits /  |c Cindy Ventrice. 
260 |a San Francisco, CA :  |b Berrett-Koehler,  |c ©2009. 
300 |a 1 online resource (xvii, 220 pages) :  |b illustrations 
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490 1 |a A BK business book 
504 |a Includes bibliographical references (pages 205-207) and index. 
520 1 |a "Companies spend billions of dollars on recognition programs each year. While recognition done right improves morale and productivity, most of the money spent is wasted because people in most organizations still don't feel recognized. Research shows employees often want something very different from the plaques and awards most companies rely on for recognizing employee contribution. In this thoroughly updated and expanded edition of Make Their Day, author Cindy Ventrice explores how managers need to adapt their recognition strategies to deal with global, virtual, and generational realities. Additions include chapters on workplace culture, fairness, and remote communication."--Jacket 
505 0 |a Foreword; Preface; INTRODUCTION: Real Results; PART ONE: Employees Want to Love Their Work; PART TWO: Whose Job Is Recognition, Anyway?; PART THREE: Making Recognition Work; Appendix: Sample Employee Surveys; Resources; Acknowledgments; Notes; Index; About the Author. 
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