Business process outsourcing : oh! BPO--structure and chaos, fun and agony /
"A nascent industry in the 1990s, business process outsourcing (BPO) has taken India by storm. While this industry has been enmeshed in bad press and myths, the fact remains that it has proved to be an engine of economic growth for India over the last one decade. V. Anandkumar (VAK) and Subhasi...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Otros Autores: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Los Angeles :
Response,
2008.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- The BPO industry
- Changing dynamics of the Indian BPO industry
- Managing a BPO
- Working in a BPO
- The future of BPOs
- Points to ponder.