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Business process outsourcing : oh! BPO--structure and chaos, fun and agony /
"A nascent industry in the 1990s, business process outsourcing (BPO) has taken India by storm. While this industry has been enmeshed in bad press and myths, the fact remains that it has proved to be an engine of economic growth for India over the last one decade. V. Anandkumar (VAK) and Subhasi...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Los Angeles :
Response,
2008.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 049 | |a UAMI | ||
| 100 | 1 | |a Anandkumar, V. | |
| 245 | 1 | 0 | |a Business process outsourcing : |b oh! BPO--structure and chaos, fun and agony / |c V. Anandkumar, Subhasish Biswas. |
| 260 | |a Los Angeles : |b Response, |c 2008. | ||
| 300 | |a 1 online resource (xxii, 218 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 505 | 0 | |a The BPO industry -- Changing dynamics of the Indian BPO industry -- Managing a BPO -- Working in a BPO -- The future of BPOs -- Points to ponder. | |
| 588 | 0 | |a Print version record. | |
| 520 | 1 | |a "A nascent industry in the 1990s, business process outsourcing (BPO) has taken India by storm. While this industry has been enmeshed in bad press and myths, the fact remains that it has proved to be an engine of economic growth for India over the last one decade. V. Anandkumar (VAK) and Subhasish Biswas have provided an insider's perspective that will be an invaluable read for the 150,000 newcomers that enter this industry every year from second- and third-tier cities, and to the 'BPOites' that are already working in the industry." "This in-depth understanding of the spa industry is also invaluable for business partners and industry leaders - for those who aim to set up a spa, or for those keen to sustain the workforce in an industry known for its high attrition rate. The authors have dispelled myths while focusing on challenges, opportunities, and solutions from the perspectives of the employee, employer and customer. How the industry has touched the lives of thousands of youth and turned India into a global superpower makes this a compelling read for all those with a wider interest in the power of transformation."--Jacket | |
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 650 | 0 | |a Offshore outsourcing |z India. | |
| 650 | 0 | |a Data processing service centers |z India. | |
| 650 | 0 | |a Computer service industry |z India. | |
| 650 | 6 | |a Impartition à l'étranger |z Inde. | |
| 650 | 6 | |a Centres de traitement de l'information |z Inde. | |
| 650 | 6 | |a Services informatiques |z Inde. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Outsourcing. |2 bisacsh | |
| 650 | 7 | |a Computer service industry. |2 fast |0 (OCoLC)fst00872499 | |
| 650 | 7 | |a Data processing service centers. |2 fast |0 (OCoLC)fst00887947 | |
| 650 | 7 | |a Offshore outsourcing. |2 fast |0 (OCoLC)fst01737398 | |
| 651 | 7 | |a India. |2 fast |0 (OCoLC)fst01210276 | |
| 700 | 1 | |a Biswas, Subhasish. | |
| 776 | 0 | 8 | |i Print version: |a Anandkumar, V. |t Business process outsourcing. |d Los Angeles : Response, 2008 |z 9788178298788 |w (DLC) 2008019789 |w (OCoLC)227000215 |
| 856 | 4 | 0 | |u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=278321 |z Texto completo |
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| 994 | |a 92 |b IZTAP | ||