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The tao of loyalty : winning with employees /
In today's business environment, people, rather than products, technology and processes are increasingly becoming the crucial factor in differentiating profitable organizations from those that are not. It is therefore important to understand employee commitment and loyalty in organizations. Thi...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New Delhi ; Thousand Oaks :
Response Books,
2006.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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|---|---|---|---|
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| 003 | OCoLC | ||
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| 006 | m o d | ||
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| 008 | 090908s2006 ii a ob 001 0 eng d | ||
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| 020 | |z 9780761935544 |q (paper back ; |q alk. paper) | ||
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| 082 | 0 | 4 | |a 658.3/14 |2 22 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Rao, Ajit, |d 1962- | |
| 245 | 1 | 4 | |a The tao of loyalty : |b winning with employees / |c Ajit Rao. |
| 260 | |a New Delhi ; |a Thousand Oaks : |b Response Books, |c 2006. | ||
| 300 | |a 1 online resource (257 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references (pages 251-252) and index. | ||
| 505 | 0 | |a The 5th P of marketing -- Emotional loyalty -- Loyalty segmentation -- Eleven factors that matter -- The managerial grid: task and people -- The task factors -- The people factors -- Communication -- The three levers -- The role of leadership -- The role of HR -- The role of the boss. | |
| 520 | |a In today's business environment, people, rather than products, technology and processes are increasingly becoming the crucial factor in differentiating profitable organizations from those that are not. It is therefore important to understand employee commitment and loyalty in organizations. This book begins by defining loyalty, the types of loyalty (emotional and behavioral) and how these can be measured and interpreted. In a lucid and interactive manner, the author discusses the potency of combining the two types of loyalty to segment employees into different categories which can then yield l. | ||
| 588 | 0 | |a Print version record. | |
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 650 | 0 | |a Personnel management. | |
| 650 | 0 | |a Employee loyalty. | |
| 650 | 2 | |a Personnel Management | |
| 650 | 6 | |a Personnel |x Direction. | |
| 650 | 6 | |a Obligation de loyauté. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Workplace Culture. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Human Resources & Personnel Management. |2 bisacsh | |
| 650 | 7 | |a Employee loyalty |2 fast | |
| 650 | 7 | |a Personnel management |2 fast | |
| 776 | 0 | 8 | |i Print version: |a Rao, Ajit, 1962- |t Tao of loyalty. |d New Delhi ; Thousand Oaks : Response Books, 2006 |z 9780761935544 |z 0761935541 |w (DLC) 2006030858 |w (OCoLC)71581741 |
| 856 | 4 | 0 | |u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=283724 |z Texto completo |
| 938 | |a Askews and Holts Library Services |b ASKH |n AH21036919 | ||
| 938 | |a ProQuest Ebook Central |b EBLB |n EBL453700 | ||
| 938 | |a EBSCOhost |b EBSC |n 283724 | ||
| 938 | |a YBP Library Services |b YANK |n 3061474 | ||
| 994 | |a 92 |b IZTAP | ||