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The tao of loyalty : winning with employees /
In today's business environment, people, rather than products, technology and processes are increasingly becoming the crucial factor in differentiating profitable organizations from those that are not. It is therefore important to understand employee commitment and loyalty in organizations. Thi...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New Delhi ; Thousand Oaks :
Response Books,
2006.
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| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | In today's business environment, people, rather than products, technology and processes are increasingly becoming the crucial factor in differentiating profitable organizations from those that are not. It is therefore important to understand employee commitment and loyalty in organizations. This book begins by defining loyalty, the types of loyalty (emotional and behavioral) and how these can be measured and interpreted. In a lucid and interactive manner, the author discusses the potency of combining the two types of loyalty to segment employees into different categories which can then yield l. |
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| Descripción Física: | 1 online resource (257 pages) : illustrations |
| Bibliografía: | Includes bibliographical references (pages 251-252) and index. |
| ISBN: | 9788132102830 8132102835 |