User-centered design stories : real-world UCD case files /

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Intended for both the student and the practitioner, this is the first user-centered design casebook. It follows the Harvard Case study method, where the reader is placed in the role of the decision-maker in a real-life professional situation. In this book, the reader is asked to perform analysis of...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Righi, Carol (Editor ), James, Janice (Janice Sue) (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Amsterdam ; Boston : Elsevier/Morgan Kaufman, [2007]
Colección:Morgan Kaufmann series in interactive technologies.
Temas:
New products > Management > Case studies.
Customer relations > Case studies.
User interfaces (Computer systems) > Case studies.
Reengineering (Management) > Case studies.
Management information systems > Case studies.
Interfaces utilisateurs (Informatique) > Études de cas.
Réingénierie organisationnelle > Études de cas.
Systèmes d'information de gestion > Études de cas.
BUSINESS & ECONOMICS > Production & Operations Management.
TECHNOLOGY & ENGINEERING > Industrial Engineering.
TECHNOLOGY & ENGINEERING > Industrial Technology.
Customer relations.
Management information systems.
New products > Management.
Reengineering (Management)
User interfaces (Computer systems)
Case studies.
Études de cas.
Acceso en línea:Texto completo
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Tabla de Contenidos:
  • Justifying, developing, and starting a UCD Program; Raising awareness and educating others in the work environment; Hiring UCD professionals; Estimating and pricing a UCD effort; Selecting appropriate user research methodologies; Selecting appropriate evaluation methodologies; Designing a user iterface; Designing user help; Web site information architecture; Addressing accessibility issues (i.e. designing for those with disabilities); Applying UCD to middleware/products with no obvious user interface; Managing the politics of UCD in the Workplace; Recruiting for a UCD effort; Developing and delivering UCD training; Interplay of the business model/business requirements and user requirements; Cost-Justifying a UCD effort.

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