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IT manager's handbook : getting your new job done /

Many technical professionals are tossed into their new position of managing an IT department without enough training or experience let alone a clear idea of what is expected of them. Other technicians are trying to decide if they should join the ranks of management, and want the real facts about man...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Holtsnider, Bill, 1956- (Autor), Jaffe, Brian D. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Amsterdam : Boston : Elsevier/Morgan Kaufmann Publishers, ©2007.
Edición:2nd edition.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • The business of being an IT manager
  • The role of an IT manager
  • Managing your IT team
  • Staffing your IT team
  • Project management
  • Changing companies
  • Budgeting
  • Managing vendors
  • IT compliance and controls
  • The technology of being an IT manager
  • Getting started with the technical environment
  • Operations
  • Physical plant
  • Networking
  • Security
  • Software and operating systems
  • Enterprise applications
  • Storage and backup
  • User support services
  • Web sites
  • User Equipment
  • Disaster recovery.