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The contract scorecard : successful outsourcing by design /

An upfront investment in your contracts, from a commercial rather than legal perspective is probably the single most influential activity you can undertake; one that will ensure your outsourcing relationships have clear business goals as the focus of the deal. Reading a copy of Sara Cullen's Th...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Cullen, Sara
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Farnham, Surrey, England : Gower, ©2009.
Temas:
Acceso en línea:Texto completo

MARC

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245 1 4 |a The contract scorecard :  |b successful outsourcing by design /  |c Sara Cullen. 
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505 0 |a Cover; Contents; List of Figures; List of Tables; Foreword; Preface; 1 Introduction; 2 The Quadrants of the Contract Scorecard; 3 The Steps in Developing KPIs; 4 Schemes for the Consequences of KPI Performance; 5 Planning the Contract Scorecard; 6 The Quality Specification -- The Service Level Agreement (SLA); 7 The Financial Specification -- The Financial Schedule; 8 The Relationship Specification -- The Governance Charter; 9 The Strategic Specification -- Unique Contract Schedules; 10 Conclusion; References; Index; About the Author. 
520 |a An upfront investment in your contracts, from a commercial rather than legal perspective is probably the single most influential activity you can undertake; one that will ensure your outsourcing relationships have clear business goals as the focus of the deal. Reading a copy of Sara Cullen's The Contract Scorecard should be the first step in that investment. 
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