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Marketing and multicultural diversity /

Annotation

Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Rao, C. P.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Aldershot, England ; Burlington, VT : Ashgate, ©2006.
Colección:New perspectives in marketing series.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover
  • Contents
  • About the Contributors
  • 1 Introduction
  • Part I: Conceptual Issues
  • 2 Cultural Differences in Consumer Susceptibility to Interpersonal Influence: The Role of Individualism
  • 3 Examining the Relationship Between Personal, Cultural Values and Desired Benefits: A Cross-National Study
  • 4 Consumption as a Function of Ethnic Identification and Acculturation
  • Part II: Methodological Issues
  • 5 The Effects of Extreme Response Style on a Likert Response Format in Cross-Cultural Research
  • 6 Methodological Issues in Ethnic Consumer Survey Research: Changing Consumer Demographics and Implications
  • Part III: Majority Versus Minority Consumer Behaviors
  • 7 Assessing the Cross-Cultural Stability of SERVQUAL in a Multi-Cultural Market: The Case of Canadian and Hong Kong Immigrant Banking Customers
  • 8 Direct Marketing of Shopping Centers: The Influence of Ethnic Background on Intention to Respond
  • 9 A Family Level Measure of Acculturation for Chinese Immigrants
  • Part IV: Ethnic Consumer Behaviors
  • 10 Psycho-Cultural Profile of Asian Immigrants: Implications for Marketing Initiatives
  • 11 Consumer Behavior in East/West Cultures: Implications for Marketing a Consumer Durable
  • Part V: Organizational Cultures and Relationships
  • 12 Service Management Effectiveness and Organizational Culture: A Modification of the Competing Values Model
  • 13 Cross-Cultural Importer-Exporter Relationship Model
  • Part VI: Global Consumer Diversity
  • 14 The Marketing Challenge of Multiculturalism: An Exploratory Study
  • 15 Tapping the Multicultural Market in Australia
  • 16 Facets, Dimensions and Gaps of Consumer Satisfaction: An Empirical Analysis of Korean Consumers
  • Selected Bibliography
  • Index
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W.