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EBSCO_ocn318647138 |
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049 |
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|a UAMI
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100 |
1 |
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|a Ruff, Peter.
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245 |
1 |
0 |
|a Managing communications in a crisis /
|c Peter Ruff and Khalid Aziz.
|
260 |
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|a Burlington, Vt. :
|b Gower,
|c ©2003.
|
300 |
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|a 1 online resource (xii, 176 pages) :
|b illustrations
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336 |
|
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|a text
|b txt
|2 rdacontent
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|a online resource
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|a data file
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504 |
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|a Includes bibliographical references and index.
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588 |
0 |
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|a Print version record.
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0 |
0 |
|t Understanding Crises and the Theory of Communication --
|t Understanding crises --
|t Elements of crisis management --
|t Stakeholders and audiences --
|t Third-party endorsement --
|t Communications in a crisis --
|t Science versus emotion --
|t How the media works --
|t Single-issue lobby groups --
|t Lobbying --
|t The price of failure --
|t Practical Crisis Communication --
|t Practical steps to prepare for a crisis --
|t Internal audiences --
|t The spokesperson --
|t The crisis team --
|t Crisis planning and whistle-blowing --
|t The crisis team and crisis centre --
|t The spokesperson --
|t Training --
|t Media handling --
|t Complaints against the media --
|t Information technology --
|t Crisis and the World Wide Web --
|t County Major Civil Emergency Plan --
|t Situations --
|t Crime --
|t Call centres --
|t Community groups.
|
520 |
1 |
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|a "Managing Communications in a Crisis details how crisis situations can be identified and dealt with ensuring the risk to the organization's financial well-being and reputation is minimized. ... The text is supported by a wide range of case histories."--Jacket
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546 |
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|a English.
|
590 |
|
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
|
650 |
|
0 |
|a Crisis management.
|
650 |
|
0 |
|a Communication in organizations.
|
650 |
|
0 |
|a Corporations
|x Public relations.
|
650 |
|
6 |
|a Gestion de crise.
|
650 |
|
6 |
|a Communication dans les organisations.
|
650 |
|
6 |
|a Entreprises
|x Relations publiques.
|
650 |
|
6 |
|a Sociétés
|x Relations publiques.
|
650 |
|
7 |
|a BUSINESS & ECONOMICS
|x Public Relations.
|2 bisacsh
|
650 |
|
7 |
|a Communication in organizations
|2 fast
|
650 |
|
7 |
|a Corporations
|x Public relations
|2 fast
|
650 |
|
7 |
|a Crisis management
|2 fast
|
650 |
|
7 |
|a Kommunikation
|2 gnd
|
650 |
|
7 |
|a Krisenmanagement
|2 gnd
|
650 |
|
7 |
|a Unternehmen
|2 gnd
|
650 |
1 |
7 |
|a Crisisbeheersing.
|2 gtt
|
650 |
1 |
7 |
|a Communicatie.
|2 gtt
|
650 |
1 |
7 |
|a Public relations.
|2 gtt
|
700 |
1 |
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|a Aziz, Khalid.
|
776 |
0 |
8 |
|i Print version:
|a Ruff, Peter.
|t Managing communications in a crisis.
|d Burlington, Vt. : Gower, ©2003
|z 0566082942
|z 9780566082948
|w (DLC) 2002045233
|w (OCoLC)51290265
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