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Listen to me, listen to you : a step-by-step guide to communication skills /

This step-by-step guide is a companion to the popular Listen to Me, Listen to You: A practical guide to self-awareness, communication skills and conflict management (New Expanded Edition, Penguin Books, 2007). It is designed for use by anyone working in communication skills and personal development...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Kotzman, Mandy
Otros Autores: Kotzman, Anne
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Camberwell, Vic. : ACER Press, ©2008.
Edición:New expanded ed.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; Copyright; Contents; How to use this guide; Orientation; Self-esteem; Self-awareness and Self-knowledge; Effective listening; Self-assertion; Managing conflict collaboratively; Reflection and closure; Appendices.